{"id":18517,"date":"2018-06-25T14:01:10","date_gmt":"2018-06-25T12:01:10","guid":{"rendered":"https:\/\/www.mecolpress.com\/?page_id=18517"},"modified":"2020-09-11T10:43:33","modified_gmt":"2020-09-11T08:43:33","slug":"service","status":"publish","type":"page","link":"https:\/\/www.mecolpress.com\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<p>[vc_section][vc_row gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1521979264425{padding-top: 50px !important;}&#8221;][vc_column_text]<\/p>\n<h1><img decoding=\"async\" class=\"alignnone size-full wp-image-20451\" src=\"https:\/\/www.mecolpress.com\/wp-content\/uploads\/2018\/03\/mic.png\" alt=\"\" width=\"71\" height=\"71\" \/> Customer Service<\/h1>\n<p>&nbsp;<\/p>\n<p>Mecolpress offers its customers a dedicated after-sales service workgroup relying on a fast request-handling hotline, offering in-depth problem analysis skills and ever-ready spare parts.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong>01.<\/strong><\/span>\u00a0Dedicated team<\/p>\n<p><span style=\"color: #ff0000;\"><strong>02.<\/strong><\/span> Fast request handling<\/p>\n<p><span style=\"color: #ff0000;\"><strong>03.<\/strong><\/span> Deep problem analysis<\/p>\n<p><span style=\"color: #ff0000;\"><strong>04.<\/strong><\/span> Spare parts always available<\/p>\n<p><span style=\"color: #ff0000;\"><strong>05.<\/strong><\/span> Remote assistance Teleservice[\/vc_column_text][vc_btn title=&#8221;Contact us for original spare part quotations&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#e41b21&#8243; custom_text=&#8221;#ffffff&#8221; shape=&#8221;square&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-long-arrow-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:mailto%3A%20service%40mecolpress.com|||&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1521978936774{padding-top: 50px !important;padding-right: 50px !important;padding-left: 50px !important;background-color: #e41b21 !important;}&#8221; el_class=&#8221;custom-text-white&#8221;][vc_column_text]<\/p>\n<h1><img decoding=\"async\" class=\"alignnone size-full wp-image-20455\" src=\"https:\/\/www.mecolpress.com\/wp-content\/uploads\/2018\/03\/ricambi.png\" alt=\"\" width=\"71\" height=\"71\" \/> <span style=\"color: #ffffff;\">Spare Parts<\/span><\/h1>\n<p><span style=\"color: #ffffff;\">Customer assistance is offered through on-site visits of Mecolpress technical staff and through remote assistance, which uses the most modern technological and IT resources.<\/span><\/p>\n<hr \/>\n<p><span style=\"color: #ffffff;\">Mecolpress provides its customers with a working group dedicated to the After-Sales Service, which can benefit from a hot line to quickly take charge of requests, deep ability to analyze problems and materials always available for any need for spare parts.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1527673942661{margin-top: 64px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #e41b21 !important;}&#8221; 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