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Customer Service

Mecolpress offers its customers a dedicated after-sales service workgroup relying on a fast request-handling hotline, offering in-depth problem analysis skills and ever-ready spare parts.

 

01. Dedicated team

02. Fast request handling

03. Deep problem analysis

04. Spare parts always available

05. Remote assistance Teleservice

Spare Parts

Customer assistance is offered through on-site visits of Mecolpress technical staff and through remote assistance, which uses the most modern technological and IT resources.


Mecolpress provides its customers with a working group dedicated to the After-Sales Service, which can benefit from a hot line to quickly take charge of requests, deep ability to analyze problems and materials always available for any need for spare parts.